Shipping Policy
We aim to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, sales, or high-demand periods, dispatch may take slightly longer.
Shipping Timeline
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary depending on courier availability and location.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping may be available on selected orders or promotional offers.
Order Tracking
Once your order is shipped, tracking details will be shared through email or SMS so you can monitor your shipment status.
Delivery Attempts
Courier partners usually make multiple delivery attempts. If the customer is unavailable, the package may be returned to origin.
Delayed or Lost Shipments
While we try our best to ensure timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier issues
- Incorrect shipping address
In case of lost shipments, customers should contact support within 7 days from the expected delivery date.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-dispatch.
Damaged Package
If the package appears damaged or tampered with at the time of delivery:
- Do not accept the package if possible.
- Take photos immediately.
- Contact customer support within 24 hours.
Customer Support Email: mayank.kalani2009@gmail.com